Last Updated: 27 September 2023

Boreale Eva Ltd ("we," "our," or "us") is committed to ensuring the satisfaction of our users. This Refund Policy outlines the conditions under which we grant refunds for paid services offered on Ariworks - Oasis of Opportunities (the "Portal"). By using our services, you agree to the terms of this Refund Policy.

1. Refund Requests

1.1 Eligibility for Refund:  We accept refund requests in the following situations:
- Billing Error: If you have been charged incorrectly or multiple times for a service.
- Service Not Provided: If you have paid for a service that we were unable to deliver.
- Cancellation within 48 Hours: If you cancel a service within 48 hours from the date of the initial transaction.

1.2 Ineligible Refund Requests: We cannot grant refunds in the following situations:
- Partial Service Usage: If you have partially used a paid service, no partial refund will be provided.
- Violation of Terms of Use: If your refund request is related to a violation of our Terms and Conditions.

2. Refund Processing Fee

2.1 Processing Fee: In the event of a refund, a processing fee of 4.8% of the refunded amount will be deducted to cover administrative and transaction costs.

3. Limited Time for Purchasing Packages

3.1 Limited Time Offer: Some of our packages may be available for purchase for a limited time. Please review the package details and terms for information on availability.

4. Exclusion of Consequential Damages

4.1 No Consequential Damages: To the maximum extent permitted by applicable law, we shall not be liable for any consequential, incidental, indirect, or special damages arising out of or in connection with your use of our services, including, but not limited to, loss of profits, loss of business, or loss of data.

5. Modification or Termination of Services

5.1 Right to Modify or Terminate Services:  We reserve the right to modify, suspend, or terminate any service or feature provided through the Portal at any time without prior notice. In such cases, refunds will be provided only for eligible refund requests as per this policy.

6. Force Majeure

6.1 Force Majeure: We shall not be liable for any failure or delay in performing our obligations under this Refund Policy, including the processing of refund requests, if such failure or delay is due to circumstances beyond our reasonable control, including, but not limited to, acts of God, natural disasters, strikes, and governmental actions.

7. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the date at the top of the policy will reflect the latest revision. We encourage you to review this Refund Policy periodically.

8. Contact Us

If you have any questions or concerns regarding this Refund Policy, please contact us at:

Mauritian Address:
Boreale Eva Ltd
Ground Floor, PiXelium Building,
Emerald Avenue, Morc. Le Roc,
Les Pailles, Mauritius
Email: info@ariworks.com